ONLINE PROCEDURES

CONSUMER SERVICE

  • Processing of complaints with derived mediations.
  • Online requests to the consumer office. It allows citizens doing a service request to the Consumer Office through the Internet and getting a reply depending on the type of request·..

CULTURE

WORK AND EMPLOYMENT

  • Support and advice to create the curriculum vitae, cover letters and job interview experience.
  • Training aimed at entrepreneurs. design, organization and delivery of training to improve the knowledge and skills in planning and business management. training (link or info on upcoming training of future actions).
  • Raising public awareness towards the promotion of entrepreneurship. design, organization and development of actions aimed at raising public awareness in the field of entrepreneurship and promoting entrepreneurship. Want to know the world of entrepreneurship?. Join our sessions.

CADASTRAL INFORMATION POINT

  • Request·the cadastral certification for the property, in national territory, except País Basc and Navarra.

CATALAN REGIONAL SERVICE

  • Catalan courses levels A2, B1, B2, C1 and C2 online, face-to-face and blended learning, approved by the Government of Catalonia, Correspondence with the Common European Framework of Reference.
  • Language Immersion: courses for newcomers (Initial and A2)
  • Attention to questions about linguistic rights
  • Review of short texts
  • Sessions about linguistic resources on the network and on non-sexist language
  • Personalized monitoring of the user
  • Information about linguistic resources, terminology and training

INFORMATION AND COMMUNICATION TECHNOLOGY

  • Creation of personal digital certificates (idCat andmobile idCAT). These certificates can be used to make online procedures with state administrations, the Generalitat and local administration..
  • ACTIC is the digital accrediting certification, understood as a combination of knowledge, skills and attitudes in the sphere of the information and communication technologies (ICT) that people deploy in real situations to achieve certain goals effectively and efficiently.
  • Supply a computer with Internet access for any question.

TEACHING

HOUSING

SOCIAL SERVICES

  • Advice about means for LGTBI people, incident attention of collective·to access to resources or services and processing of possible discrimination complaints..
  • The first reception service in Terra Alta immigrants and returnees to Catalonia, offers a series of actions and resources that meet the needs of initial training and information for newcomers. It consists accompaniment, training and certification of basic knowledge to facilitate live and work in Catalunya. The training included
    three modules:
    – Module A: Knowledge of Catalan
    – Module B: Knowledge of labor regulations
    – Module C: Knowledge of Catalan society and its legal framework